PRE-ORDERS + RETURN POLICY
All Pre-orders are pre-paid. When you place a pre-order you agree to pay for the item immediately and are aware that shipping will not be immediate. Shipping dates are listed on each product. Pre-orders will be shipped any time between the date the order is placed to the guaranteed delivery date shown in the product description. Once your order is placed, you may cancel your order within 48hours, after which it may not be cancelled. Any pre-orders that are discounted using a promo code are not eligible for returns.
Only items that are unopened, unused and with original packaging are eligible for return. All returns must be requested within 7 days of shipping date.
To request a return email firstname.lastname@example.org . Use subject heading RETURN REQUEST. You must include your order # and a reason for the return with the request. You will then be emailed instructions. Only items that are given a return authorization, and arrive in new condition (unopened, unused, and with all packaging intact) will be accepted.
Our candles burn with a lighter scent than commercial synthetic fragrances. Due to their natural state, the burn patterns and colors vary. We will not accept returns on candle that have been lit.
ALL SALE + PROMOTIONAL ITEMS ARE FINAL SALE